A Beginner’s Guide To The Total Wireless My Account App

Track data usage, refill your service plan, and manage your account when and where it’s convenient for you.

With the latest phones on the market, the best deals in wireless, and the nation’s largest, most dependable 4G LTE network, Total Wireless offers everything you need for a better mobile experience at a fraction of the price of your current contract carrier. Thinking of making the move? Once you have, you’ll be able to manage all of your account details from your smartphone to help keep things simple.

Man wearing winter coat outdoors using smartphone

Download the app

Getting started is quick and easy. Once you’re confident that there’s enough space on your device, find and download the Total Wireless My Account app on Google Play or the App Store. Open the app, and you’ll have to log into your Total Wireless account – you can also create one if you haven’t already. After you’ve logged in, you’ll be able to manage your account wherever you have access to Wi-Fi or mobile data, whether you’re strolling down the block during your lunch break or kicking back during a family movie night.

Managing your airtime

The opportunity to refill your airtime on the fly is arguably the app’s greatest perk.

Total Wireless's My Account app is packed with features that allow you to keep up on every aspect of your account in one convenient location, but the opportunity to refill your airtime on the fly is arguably the app’s greatest perk. Open the app to view your service end date, and if it’s coming up soon, explore Total Wireless service plans in-app to add one that’s just right for you. Already picked up a service plan from your local Total Wireless retailer? Add it by submitting the PIN in the Total Wireless My Account app. The app even offers easy Auto-Refill enrollment – once you’ve signed up, we’ll charge you for renewals automatically, so you can check one more task off your to-do list.

Endless possibilities

Easy service renewal is just one of the many benefits you’ll discover on the Total Wireless My Account app. Wondering what other features are available? Here are a few of the best.

  • Customer Support Chat: Need a helping hand with your Total Wireless account? Talk to a Total Wireless representative without leaving the app.
  • Payment Information: Manage credit cards to ensure your service renewals are processed with ease, and check up on your transaction history for more information about your past Total Wireless payments.
  • Retailer Locator: Our online store locator may be convenient, but the in-app retailer locator makes it even easier to find a Total Wireless provider as you’re out and about.
Make the move

Here at Total Wireless, we want to give you the confidence needed to wave goodbye to high-priced, contract-bound plans in favor of the contract-free life. That’s why we offer the best deals in mobile – four lines and 25GB of shared data for just $25/month – and the latest and most dependable phones on the market.

Even better, from now until January 2, you can get even more when you make the move with our 50% More Data promotion. Bring your own number, and you'll receive 50% more data for use on America’s largest, most dependable 4G LTE network. Ready to get more of the best for less? Don't worry – you got this.